FAQs

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The Basics

Why is the career fields list so broad?

We have deliberately limited the career field categories because too many choices can hamper the matching process. For instance, if the career fields were more extensive, then fewer advisors on average will match the criterion and show up on the "results" list of students. Please select the career field that is the closest match. There is also a Specific Career Field. In addition, you can always specify your occupation more clearly in your profile.

What if I forgot my username and password?

Select "forgot password" by the login button on the homepage. You will receive an email allowing you to reset your password.

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Mentors

I've signed up as a mentor. Why haven't I been matched yet?

We are grateful for your willingness to help students in this way. After you register for this Mentoring program, it could take some time before you are matched with a student, since this is a student-driven program.